Owner Support, Warranty & Parts
5-Year Limited Warranty Details
Strick Trailers proudly offers a 5-year limited warranty to the original purchaser of Strick manufactured equipment. To learn how to file a claim, what’s covered, what’s not covered and more, click here to download the warranty.
Registering Your Strick Products
We appreciate your trust in Strick and thank you for purchasing our USA-made products. Registration enforces your warranty coverage and will keep you up-to-date on product information.
To register your product, you will need the Strick serial number (last 6 digits) of the VIN found on your dealer invoice. This number is also located on the front of the unit.
To make registration quick and easy, InfoScan™ VIN Tag technology is included with every manufactured product. With a quick scan on your cell phone, you can capture the trailer’s VIN number, reduce warranty registration time and keep the VIN number handy for immediate use when it comes to insurance, parts or service.
If you have questions about your warranty, simply contact Strick’s Warranty Department at strickwarranty@stricktrailers.com.
If you’d prefer to register your Strick trailer using a computer, click here and complete the online form.
Or, you can click here to download the Warranty Registration Form. Once it’s completed, please email it to: strickwarranty@stricktrailers.com.
Important note: If you have purchased multiple trailers with non-consecutive VIN numbers, all units must be registered separately.
Securing Authorized Parts
New Life Transport Parts Center — our “Partner in Parts” — is the only authorized outlet for Strick aftermarket trailer repair parts throughout the United States. With over 30 years in the business, New Life has become an industry leader in parts distribution, and as a long-time Strick partner, New Life upholds the Strick product standards.
New Life distributes Strick parts to all authorized trailer and parts distributors nationwide and through inventory warehouses and branches in Atlanta, GA, Chicago, IL, Dallas, TX, Grand Rapids, IN, Minneapolis, MN, Oakland, CA, Philadelphia, PA, and Ontario, Canada.
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Trailer Maintenance for Safe and Secure Hauling
First things first — download Strick’s care and maintenance manual.
As a general guideline — If it moves, slides or goes up and down, inspect it!
Regular service and maintenance of your trailer helps you and your cargo to remain safe every single time you hit the road. Regular trailer maintenance also adds years to your trailer’s life.
Maintenance Tips at a Glance:
Check the Air
Inspect your tires to ensure the system pressure is set correctly, check the auxiliary battery switch (ABS)/auxiliary power fuse, and check the system shut-off valve position.
Inspect Suspensions
Visually inspect suspensions looking for signs of irregular wear, tears or heat cracks on the air springs. Make sure nothing is touching the suspension or interfering with its movement. Also make sure air springs have sufficient and equal pressure.
Don't Just Lube
Verify that the correct lube is applied and in the right amount for essential trailer operation.
Need Brakes
Adjust brakes according to the owner’s manual and measure drum material conditions.
Light It Up
Regularly check lamps, wires and harness systems and replace grease when needed at connection points. Ensure all trailer taillights, stop lights, clearance lights and turn signals are operating properly and verify connections to your vehicle for the lights are clean and tight.
Keep it Clean
Routinely wash your trailer, both inside and out. Wash the underside where chemicals and debris can remain undetected to help prolong the life of your trailer and ensure its value.
Secure It
Examine tiedown straps, chains, ratchets and winches. Look for holes, tears, cuts, snags, loose stitching or embedded particles in the straps and at securing hardware, including loose logistics tracks on the inside of the trailer or rusted winches and hooks on the outside.
Review Your Manual Periodically
Your owner’s manual includes all the details for proper maintenance and instruction for your specific trailer. As you get ready to head out on the road, safety should always be at the top of your mind. Take the time to tune up your trailer and enjoy the ride!
Serving the entire US and Canada
301 N. Polk St., Monroe, Indiana 46772
Careers
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General inquiries:
strickCS@stricktrailers.com
New Life Parts:
sales@newlifeparts.com
Trailer Pickup:
jmiller@stricktrailers.com
Sales:
888-552-3055
Parts:
800-748-0555
Trailer Pickup:
260-692-1347